Effective Date: 1 May 2025
Welcome to Wow Glow Drops. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from www.wowglowdrops.com (“the Website”).
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: name, email address, phone number, shipping and billing address.
- Payment Information: credit/debit card details (processed securely by our payment gateway provider and not stored by us).
- Account Information: if you create an account, we collect login details and preferences.
- Usage Data: pages visited, time spent on site, browser type, IP address, and device information (via cookies and analytics tools).
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Communicate with you (e.g., order updates, customer support)
- Improve our website and customer experience
- Send you promotional offers (only with your consent)
- Comply with legal obligations
3. Sharing Your Information
We may share your personal information with:
- Service Providers: such as payment processors, delivery services, and marketing tools, strictly for the purpose of operating our business.
- Legal Requirements: if required to comply with South African law or protect our rights.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure.
5. Your Rights (POPIA Compliance)
As a South African user, under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or limit certain types of processing
- Withdraw consent for marketing at any time
To exercise these rights, contact us at: www.wowglowdrops.com
6. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyse website usage. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date”.
9. Contact Us
If you have questions or concerns about this policy or how we handle your data, please contact us at:
Email: wowglowdrops@gmail.com